News & Updates

Try These 4 Ways to Refresh Your Brain During Work

• Post category: News & Updates
• Post published: March, 13, 2023

Most people must have experience feeling unenergized at work. It happens every time, especially we had not enough sleep or were just really tired.We feel you! But worry not, we have some ways to refre …

The Common Terms Used in Hotels that You Might Not Know

• Post category: News & Updates
• Post published: September, 29, 2023

Language ties up the hospitality industry, consisting of many different roles and professions, including vendors, suppliers, hotel staff, event planners, including us as customers.Hence, there's nothi …

4 Ways to Reuse Hotel Amenities

• Post category: News & Updates
• Post published: September, 14, 2023

Never worry about underpacking. Leave out your toiletries because almost all hotels have in-room amenities prepared free for you. Whether or not you are using the amenities, there’s nothing wrong wi …

How to Respond Negative Reviews

• Post category: News & Updates
• Post published: September, 06, 2023

As we have discussed in the previous article, having a strong online presence is necessary to build trust with your customers. An online presence also means your review score on the internet which aff …

How Do We Impress Our Guests?

• Post category: News & Updates
• Post published: August, 30, 2023

Putting our guests as our top priority is certainly the essence of our industry. Building an emotional bond with our customers is one of the most important steps to preserving the relationship.Here ar …

How Do We Tip the Hotel Housekeepers?

• Post category: News & Updates
• Post published: August, 23, 2023

Tip-giving in the hospitality industry is noble, but we as guests are confused as housekeepers working inside our room when we are away. So how should we tip them?Here are some tricks you can try on y …

How You Should Maximize Your Stay

• Post category: News & Updates
• Post published: August, 16, 2023

When you stay at a hotel, let them know if it is your birthday, anniversary, honeymoon or other exciting special moments that you are celebrating - but please don't lie. If you are lucky and you'll ge …

Visiting Someone Through the Receptionist

• Post category: News & Updates
• Post published: August, 09, 2023

Ever been in the position where you're already in the lobby for an appointment but the person you're expecting is not there yet?You can reach their room through the receptionist, and here is the corre …

Do(s) and Don’t(s) of in Hotel Rooms #1 – First Thing First?

• Post category: News & Updates
• Post published: July, 22, 2023

If you sleep in a hotel bed immediately after entering the room, you might want to change your mind!There would still be dust above the beds since not all of the rooms in a hotel are recently used. It …